Terms of Service

TapMyCar is operated by Praman Tech LLC, a Connecticut limited liability company ("TapMyCar," "we," "us"). By creating an account or using our service, you agree to these Terms of Service ("Terms"). If you don't agree, don't use the service.

1. What TapMyCar does

TapMyCar provides physical and digital tags (NFC + QR stickers or printable eTags) that let strangers reach you privately through our masked-calling system. When someone scans your tag, they can place a voice call to you without ever seeing your real phone number. You can screen every call before answering.

2. Accounts

To use TapMyCar, you must be 18 or older and able to enter a binding contract, and you must provide accurate information. You are responsible for keeping your account access secure. You agree not to share your account with others.

3. Pricing and billing

• Free eTag: $0. Digital-only tag. Masked calls are disabled until you pay to activate.
• Activation: A one-time $1 fee activates your tag. At activation you choose your plan — Standard or Premium — and by activating you agree to that plan. Activation gives you a 30-day period to experience the full service. You may cancel anytime within those 30 days; if you cancel, no further charges are made. If you do not cancel, the plan you chose proceeds automatically as described below.
• Standard plan: If you started from a $1 activation: on day 30 your physical sticker ships and your card is charged $9.99 for it, and on day 60 your $9.99/year annual subscription begins and renews yearly. If you purchase Standard directly (without the $1 activation): you are charged $9.99 today for the sticker, and your $9.99/year annual subscription begins on day 30.
• Premium plan: If you started from a $1 activation: on day 30 your 3 physical stickers ship and your card is charged $24.99 for them, and on day 60 your $19.99/year annual subscription begins and renews yearly. If you purchase Premium directly: you are charged $24.99 today for the 3 stickers, and your $19.99/year annual subscription begins on day 30. Premium includes 3 gift codes for family members to register their own account under your subscription.
• Prepay option: at checkout you may choose to prepay your first annual fee. This pushes your next recurring charge out by 365 days.
• Automatic renewal: annual subscriptions renew automatically on the anniversary of your first annual charge. We send you a renewal reminder email before each charge.
• Business plan: $49/month, arranged by contacting us directly at support@tapmycar.io.

4. Cancellation and refunds

• You can cancel your subscription anytime from the Settings page.
• Cancellation stops future charges.
• Physical stickers are non-refundable once shipped, as each sticker is uniquely coded to your account and cannot be resold.
• Annual subscription fees are refundable within 14 days of the annual charge. Outside that window, they are non-refundable but you can still cancel to stop future renewals.
• The $1 activation fee is refundable only if you cancel before day 30.
• Upon cancellation, your tag(s) are disabled — strangers who scan will see "Tag inactive."
• For Premium: if the main buyer cancels, all family members' tags are also disabled.

Tag authenticity and verification

Always confirm a tag is genuine using the Verify feature — it checks that the tag is a registered TapMyCar tag. If a tag does not verify, treat it with caution and do not rely on it. The Verify feature confirms only that a tag is a registered TapMyCar tag; it is not a guarantee of any person’s identity or intentions. Use normal caution when contacting or meeting anyone.

5. Acceptable use

You agree not to use TapMyCar for harassment, stalking, spam, fraud, or illegal purposes. We reserve the right to suspend or terminate any account that abuses the service, with or without notice.

6. Scanner privacy

When someone scans your tag, we ask them to identify themselves before connecting the call. We log scans to help you know when and where your car was contacted. Scanners see a privacy notice explaining that we do not share your personal information with them.

7. Disclaimer of warranties

TapMyCar is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service or that masked calls will always connect. We are not a substitute for emergency services (911 or your local emergency number).

8. Limitation of liability

To the fullest extent allowed by law, our total liability for any claim arising from your use of TapMyCar is limited to the greater of $100 or the fees you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages.

9. Indemnification

You agree to defend and indemnify Praman Tech LLC (operating as TapMyCar) from claims arising out of your misuse of the service, your violation of these Terms, or your violation of any rights of a third party.

10. Governing law and disputes

These Terms are governed by the laws of the State of Connecticut, USA, without regard to conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Hartford County, Connecticut.

11. Changes to these Terms

We may update these Terms occasionally. If we make material changes, we'll notify you by email or a prominent in-app notice. The "Last updated" date at the top will always reflect the most recent version. Continued use after a change means you accept the new Terms.

12. Termination

You can close your account at any time from the Settings page. We can suspend or terminate your account if you violate these Terms. Upon termination, your tags are disabled and your subscription is cancelled.

13. Physical stickers — shipping and handling

Physical stickers ship within 2-3 business days within the United States. Delivery typically takes 3-7 business days. We do not currently ship internationally. If your sticker does not arrive within 14 days, email us and we'll ship a replacement.

14. Emergency contact system (Premium only)

Premium users may optionally designate an emergency contact who receives calls if you don't answer within 3 rings. The emergency contact must consent to this arrangement. We are not responsible for failure of the emergency-contact system in any specific situation.

15. Referrals

When you refer a friend who signs up and purchases a paid plan, you earn rewards (currently $3 credit for the first referral, and a "choice reward" — free plan year or $4.99 coupon — for additional referrals). Abuse of the referral system (fake accounts, self-referrals, spam) results in forfeiture of rewards.

16. Third-party services

TapMyCar uses reputable third-party service providers for payment processing, email delivery, call routing, and cloud infrastructure. By using TapMyCar, you also consent to the terms of these providers where applicable. Specific provider names are available upon written request to support@tapmycar.io.

17. Contact

Questions about these Terms? Email support@tapmycar.io and we'll respond within 5 business days.