Privacy Policy
TapMyCar is operated by Praman Tech LLC, a Connecticut limited liability company ("we," "our," "us"). We respect your privacy and are committed to being transparent about what information we collect and how we use it.
1. Information we collect
To provide our service, we collect:
- Account information: your name, email address, and phone number (used to verify your identity and deliver masked calls).
- Vehicle information you choose to provide: license plate, make, model, year, and color. This is optional.
- Shipping address: collected only when you purchase a physical sticker.
- Payment information: processed securely by our payment provider; we never see or store your full card number.
- Scan data: when someone scans your tag, we log the time, approximate location (based on IP), device type, and whether they placed a call.
- Referral data: if you invite friends, we track who signed up using your referral code to issue rewards.
2. How we use information
- To connect scanners of your tag to you via our masked-call system (your real number is never shared).
- To ship physical stickers to your provided address.
- To process payments and manage subscription renewals.
- To send transactional emails (order confirmations, renewal reminders, account alerts).
- To improve the product, detect fraud, and debug issues.
Verifying tags
Always confirm a tag is genuine using the Verify feature — it checks that the tag is a registered TapMyCar tag. If a tag does not verify, treat it with caution and do not rely on it.
3. What we never do
- We never share your phone number, email, or home address with anyone who scans your tag.
- We never sell your personal data to third parties.
- We never use your information for advertising outside TapMyCar.
4. Third-party service providers
To operate our service, we work with reputable third-party service providers for payment processing, email delivery, call routing, database hosting, and cloud infrastructure. These providers only receive the minimum information required to perform their function, and they are bound by strict data-protection agreements. Specific provider names are available upon written request to support@tapmycar.io.
5. Data retention
We retain your account data as long as your account is active. When you delete your account, we delete your personal data within 30 days, except where we are legally required to retain records (for example, tax records for completed orders).
6. Your rights (CCPA / GDPR)
- Right to access — you can request a copy of the data we hold about you.
- Right to delete — you can request deletion of your account and data at any time.
- Right to correct — you can update your information from the Settings page.
- Right to opt out of sale — we don't sell data, but you can confirm this in writing by emailing us.
To exercise any of these rights, email support@tapmycar.io.
7. Children
TapMyCar is intended only for adults aged 18 and older. It is not directed to minors, and we do not knowingly collect information from anyone under 18. In particular, consistent with the Children's Online Privacy Protection Act (COPPA), we never knowingly collect information from children under 13. If you believe a minor has created an account, email us and we will delete it.
8. Security
We use industry-standard security practices: encrypted connections (HTTPS), encrypted storage, least-privilege access to databases, and we do not store credit-card numbers on our servers. No system is perfectly secure, but we work hard to protect your data.
9. Cookies and tracking
We use essential cookies to keep you signed in. We do not use third-party advertising cookies or cross-site tracking.
10. Changes to this policy
We may update this policy occasionally. If we make material changes, we'll notify you by email or a prominent notice on the app. The "Last updated" date at the top will always reflect the most recent version.
11. California residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. We honor all CCPA rights by default for all users, regardless of location.
12. Contact
Questions about privacy? Email support@tapmycar.io and we'll respond within 5 business days.